Once an order has reached a certain point in processing it cannot be modified or cancelled. The estimated window for cancellations is 15 minutes once you submit your order. Therefore, order cancellation or modification requests are handled on a case-by-case basis. If your order must be modified or canceled, please call our Customer Care Team at (844) 861-8688 as soon as possible and we will do our best to accommodate your request.
Can’t find your answer in our support center?
Contact us directly.