How long will it take for my return shipment to be delivered?

Returned items typically take between 3-5 business days to be received after they have been mailed. Once we receive your return, it may take an additional 7-10 business days for us to process the return and issue an exchange or refund. 

  • Refunds should typically appear on your statement 2-3 weeks after you mail your package back. If you haven't seen your credit appear after 3 weeks, please contact our Customer Care Team.
  • Your exchange will be initiated once your return is received. You will receive an email with the new tracking information once it ships. 
Can’t find your answer in our support center? Contact us directly.